About Mizuno Men Clothing Shop
Who is the typical Mizuno customer?
Our collections are designed for the discerning gentleman who appreciates timeless style, quality craftsmanship, and sophisticated aesthetics. Whether you’re refreshing your professional wardrobe or selecting pieces for refined casual wear, we cater to men who value both substance and style in their clothing choices.
What makes Mizuno different from other menswear retailers?
Mizuno combines heritage-inspired designs with contemporary functionality. We carefully curate our collections to offer premium menswear, footwear, and accessories that reflect enduring masculine elegance. Our delivery experience mirrors this philosophy, with discreet premium packaging and global shipping handled by premium carriers.
Product Information
What types of products does Mizuno offer?
Our collections include:
- Premium menswear (suits, shirts, trousers)
- Outerwear (coats, jackets)
- Footwear (boots, shoes)
- Accessories (bags, hats, gloves, scarves)
- Knitwear and lounge/nightwear
- Grooming products and select home items
How can I determine the correct size for my order?
We provide detailed size guides for each product category on individual product pages. For tailored items, we recommend consulting our measurement guide and considering your usual sizing in premium brands. If you require further assistance, our customer service team can provide personalised sizing advice.
Ordering & Payment
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout. All transactions are processed through our encrypted payment system for your security.
Is my payment information secure?
Absolutely. We use industry-standard SSL encryption to protect all transactions. We never store your complete payment details on our servers. You may also choose the additional security of PayPal checkout if preferred.
Shipping & Delivery
What are my shipping options?
We offer two premium shipping services:
- Standard Shipping (£12.95): Via DHL or FedEx, arriving within 10-15 business days after dispatch with full tracking
- Free Shipping: For orders over £50 via EMS, arriving within 15-25 business days after dispatch
Do you ship internationally?
Yes, we proudly serve gentlemen worldwide, excluding only some remote areas in Asia and other regions. Our global delivery network ensures your order arrives with the same care we take in selecting our collections, whether you’re in Newcastle or Tokyo.
How will I know when my order has shipped?
You’ll receive email notifications at every stage, from order confirmation through to dispatch and delivery. These emails will include tracking information once your order leaves our Newcastle warehouse.
Returns & Exchanges
What is your returns policy?
We want you to be completely satisfied with your Mizuno purchase. You may return any item within 15 days of receipt, provided it’s in original condition with all tags attached. Please visit our Returns page for full details on our straightforward process.
How long do refunds take to process?
Once we receive your returned item, we’ll process your refund within 5 business days. The time for the refund to appear in your account will depend on your financial institution, typically 3-5 additional business days.
Customer Service
How can I contact customer service?
Our dedicated customer care team is available via email at [email protected]. We aim to respond to all inquiries within 24 hours during our business hours (Monday-Friday, 9am-5pm GMT).
Where is Mizuno based?
Our historic home is at 73 Westmorland Road in Newcastle upon Tyne, where we carefully curate our collections before sending them to discerning gentlemen worldwide.
Should you have any questions not covered here, please don’t hesitate to contact our customer care team. We’re committed to providing the same exceptional service in answering your queries as we do in curating your wardrobe.